Shipping policy
Last Updated: August 20, 2026
Thank you for shopping with us. We currently ship within the United States only. We aim to process and deliver every order as quickly and reliably as possible.
Shipping Destinations
We currently ship to addresses located within the United States.
At this time, we do not offer shipping to international destinations, including Canada, Mexico, U.S. territories, or any other countries outside the United States.
Shipping Rates & Delivery Times
We offer the following shipping options:
Standard Shipping – $8.00
- Estimated delivery: 3–5 business days
- Free on orders of $125 or more
Express Shipping – $15.00
- Estimated delivery: 1–2 business days
Delivery estimates begin once your order has been processed and shipped. Please note that business days do not include weekends or U.S. holidays.
Order Processing
Orders are processed and prepared for shipment during our normal business operations. Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Please allow additional processing time during holidays, promotions, product launches, or periods of unusually high order volume.
Delivery Times
The delivery times listed above are estimated transit times and are not guaranteed delivery dates.
Once an order has been handed over to the shipping carrier, delivery may be affected by factors outside of our control, including weather conditions, carrier delays, holidays, incorrect addresses, or other unforeseen circumstances.
Order Tracking
When tracking information is available, it will be sent to you by email after your order has shipped. Please allow some time for the tracking information to update after the carrier receives your package.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you enter an incorrect or incomplete shipping address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has been processed or shipped.
If a package is returned to us because of an incorrect or undeliverable address, additional shipping charges may apply to resend the order.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.
If your package appears to be lost, delayed, or damaged during transit, please contact us so we can assist you with the appropriate next steps with the shipping carrier.
If your package arrives damaged, please keep the original packaging and contact us as soon as possible with your order details and photos of the damaged package or item.
Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing it. We will make every reasonable effort to accommodate your request; however, orders cannot be changed or canceled once they have been processed or shipped.
Questions About Shipping
If you have any questions about your order or our Shipping Policy, please contact our customer support team. We are always happy to help.
Thank you for shopping with MK Collective!